Shipping policy

Thank you for shopping with NÕS. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday).
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Shipping Times

Estimated delivery times may vary depending on your location.

• France: 2–5 business days
• Europe: 5–10 business days
• International: 7–15 business days

Please note that delivery times are estimates and may be affected by customs, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is accurate before completing your order. NÕS is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delayed or Lost Shipments

If your order is significantly delayed or appears to be lost, please contact us and we will work with the shipping carrier to resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions about shipping or your order, please contact us:

NÕS
📧 contact.nosofficial@gmail.com
📍 4 Venelle du Fournil, 29950 Gouesnach, France